TERMS OF SERVICE

Your use of this website signifies your acceptance of these terms and conditions along with our privacy policy, regardless of whether or not you decide to register with us. If you do not agree to these terms and conditions, please refrain from using this website.

1. Information about us 

www.browtribe.com.au is a site operated by Brow Tribe Pty Ltd. We are registered in Australia under the ABN number : 

ABN: 35 665 114 429 
Postal address: 4/17 Pattie Street, Cannington , 6107 , Perth , WA,Australia .
Email address: support@browtribe.com.au

2. Service availability 

We ship Australia wide however some restrictions are placed on the extend to which we accept orders from specific countries. These restrictions can be found on our shopping and delivery page. 

3. Your status 

When you make a purchase on our website, you affirm that:

  • You are legally eligible to enter into a binding contract.

  • You are at least 18 years of age.

  • You reside in one of the countries we serve.

4. How the contract is formed between you and us 

Upon placing an order, you will receive an email from us acknowledging the receipt of your order. Kindly note that this acknowledgment does not signify acceptance of your order.

  • Your order serves as an offer to purchase a product from us. All orders are subject to availability and our acceptance. We will notify you of our acceptance by sending an email confirming that the product has been dispatched (the 'dispatch confirmation'). The contract between us ('contract') will only come into effect when we send you the dispatch confirmation. 

  • We will not process your order until full payment is received in accordance with the provisions of clause 7. 

  • If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched please kindly return the products to us in accordance with our returns policy. 

  • The contract will relate only to those products who dispatch we have confirmed in the dispatch confirmation. We are not obliged to supply any other products, which may have been a part of your order until the dispatch of such products have been confirmed in a separate dispatch confirmation.

  • We reserve the right to refuse any order made by you for any reason we deem necessary. 

  • When making a request. You undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible. 

5. Consumer rights 

If you are contracting to us as a customer, you may cancel a contract at any time within seven days, beginning of the day after you receive the products. In this instance, you will receive a full refund of the price paid for the products in accordance with our returns policy. 

6. Availability and delivery 

Your order will be fulfilled by the delivery date set out in the dispatch confirmation or, if no delivery date is specified, then within 30 days of the date of the dispatch confirmation, unless there are exceptional circumstances. 

7. Price and payment 

  • The price payable for the products shall be stated on the website, prices advertised on the website are inclusive of Australian GST but excludes delivery charges. Delivery charges are shown separately when ordering and must be paid in advance. 

  • Prices are subject to change without notice but changes will not affect orders which have already been accepted. 

  • Payment shall be made by you in the means specified on our website and shall not be deemed to be made until we have received cleared funds in respect of the full amount stated in the order. 

  • Payment for all products must be by credit or debit card, we accept payments with visa, visa debit, Mastercard & afterpay. 

  • The cost of foreign products and services may fluctuate, all prices advertised are subject to such changes.

  • Only one promotion code may be used per order.

8. Our Returns Policy 

For details on our refund policy, please refer to our returns policy.

9. Liability 

  • We shall have no liability to you for any consequential, special or indirect losses including without limitation, loss of revenues, profits, contracts, business or anticipated savings damage to or loss of good will, reputation or data.

  • If we do not deliver or if the products are not what you ordered or arrive damaged or defective or the delivery is of different quantity, our only obligation will be at our option to:

    • Replace or repair any damaged or defective products. 

    • Make good on any shortage or non delivery or incorrect delivery.

    • Refund to you the amount paid by you for the products in question. 

    • Nothing in this contract shall exclude or limit our liability for death or personal injury due to our negligence or any liability which is due to our fraud or any other liability which we are not permitted to exclude or limit as a matter of law. 

    • Nothing in this contract shall exclude or limit your statutory rights.

10. Intellectual property rights 

All and any intellectual property rights in connection with the products shall be owned by us exclusively.

11. You agree to indemnify,

defend and hold harmless Brow Tribe Pty Ltd, its directors, officers, consultants, employees, agents and affiliates from any and all third party claims, damages, liability and or / costs ( including, but not limited to, legal fees ) arising from, without limitation, your breach of these terms and conditions, your infringement or any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.

12. Events outside of our control 

  • We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside of our reasonable control such as:

  • Strikes, lock outs and other industrial action 

  • Civil commotion, riot, invasion, terrorist attach or war.

  • Fire, explosion, storm, flood, earthquake, epidemic or any other natural disaster

  • Impossibility of the use of railways, shipping, aircraft, motor transport or other means of private transport.

  • Impossibility of the use of public or private telecommunications networks. 

13. Waiver 

If we fail at any time during the term of the contract to us it Upton strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or redness and shall not relieve you from compliance with such obligations. 

14. Severability 

If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extend be severed from the remaining terms and conditions which will continue to be valid to the fullest extend permitted by law.

15. Entire agreement 

These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of the contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. 

16. Law and jurisdiction 

These terms and conditions are to be construed in accordance with the Australian laws and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall we subject to the exclusive jurisdiction of the Australian courts.

17. After sale service 

Questions, comments or requests regarding these terms or our products should be addressed to support@browtribe.com.au

If you have any complaints these should be in writing to our postal address 4/17 Pattie Street, Cannington 6107, WA, Perth, Australia. 

If you are not satisfied with how we have handled any complaint, you may wish to request that the complaint be referred to an alternative dispute resolution.  

18. Discount code & wholesale terms and conditions 

  • Official Brow Tribe pty Ltd discount codes can only be used once per customer, cannot be used in conjunction with any other promotion or offer and are non transferable 

  • Wholesale discount may only be applied for existing ABN registered business’

  • Discount codes exclude sale , premium and delivery charges and are not redeemable for cash 

  • We reserve the right to withdraw discount codes and refuse or restrict any order at any time 

19. Third party 

By responding to #BrowTribe you agree to the following: 

You grant to Brow Tribe pty Ltd and its affiliates and or related entities a worldwide, perpetual, irrevocable, royalty free, non exclusive, transferable right to use your video (s), photo (s) and or other content posted to Instagram, TikTok or Google, together with your social media handle, social media username, profile picture, caption and location information you may have included in your content ( ‘user content ‘ ) that you have tagged with any of the hashtag (s) defined below in any media, including but not limited to on its webpages and social media pages, retailer sites, third party sites, stores for its marketing and advertising. You grant Brow Tribe pty Ltd to use your username, real name, image, likeness or any other identifying information in connection with your user content. 

Brow Tribe may use, display, reproduce, distribute, transmit, combine with other materials, alter and or edit the user content for legal and or regulatory reasons in anyway it sees fit.

The licensed parties reserve the right to remove any user content from the site , the brand properties and services at any time, for any reason.